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	<title>Comments on: Usability and Health Insurance websites</title>
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	<link>http://henrytapia.com/archives/2006/03/06/usability-and-health-insurance-websites/</link>
	<description>User experience design - Experience and design thinking</description>
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		<title>By: Beverly</title>
		<link>http://henrytapia.com/archives/2006/03/06/usability-and-health-insurance-websites/comment-page-1/#comment-1184</link>
		<dc:creator>Beverly</dc:creator>
		<pubDate>Mon, 27 Mar 2006 05:53:43 +0000</pubDate>
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		<description>You Gotcha real nice blog</description>
		<content:encoded><![CDATA[<p>You Gotcha real nice blog</p>
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		<title>By: hank</title>
		<link>http://henrytapia.com/archives/2006/03/06/usability-and-health-insurance-websites/comment-page-1/#comment-1142</link>
		<dc:creator>hank</dc:creator>
		<pubDate>Fri, 24 Mar 2006 09:08:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.henrytapia.com/archives/2006/03/06/usability-and-health-insurance-websites/#comment-1142</guid>
		<description>Yes! Optus&#039; site is a prime example. Megs was trying to find the phone number to recharge her account. It took some time to find it let me tell you!

Hmm... KFC jingle when you are in range, an interesting thought. Convenient for some, a nightmare for others! Although, I guess if it was permission based, there&#039;d be at least a few very happy KFC junkies...</description>
		<content:encoded><![CDATA[<p>Yes! Optus&#8217; site is a prime example. Megs was trying to find the phone number to recharge her account. It took some time to find it let me tell you!</p>
<p>Hmm&#8230; KFC jingle when you are in range, an interesting thought. Convenient for some, a nightmare for others! Although, I guess if it was permission based, there&#8217;d be at least a few very happy KFC junkies&#8230;</p>
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		<title>By: Ross R</title>
		<link>http://henrytapia.com/archives/2006/03/06/usability-and-health-insurance-websites/comment-page-1/#comment-1130</link>
		<dc:creator>Ross R</dc:creator>
		<pubDate>Thu, 23 Mar 2006 05:11:38 +0000</pubDate>
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		<description>I agree man, I hate these f###ing web sites, I spent about 5 minutes just looking for Optus&#039; phone number the other day (I gave up... do they not want a valued customer to call???)  ... How is this good for business? 

Anyway that KFC locator sounds cool, do you think you could devise something that makes my phone beep a certain tune when I come within 100m of a KFC store?, that would be awesome!</description>
		<content:encoded><![CDATA[<p>I agree man, I hate these f###ing web sites, I spent about 5 minutes just looking for Optus&#8217; phone number the other day (I gave up&#8230; do they not want a valued customer to call???)  &#8230; How is this good for business? </p>
<p>Anyway that KFC locator sounds cool, do you think you could devise something that makes my phone beep a certain tune when I come within 100m of a KFC store?, that would be awesome!</p>
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